A few things to focus on when running a business shared to us by ChooseHotTubsDirect CEO, author, inventor, businessman, and philanthropist Steve Barbarich.
Steve Barbarich. Steve Barbarich is the CEO and owner of Direct To Home Appliances, ChooseOutdoorKitchens.com, ChooseHotTubsDirect.com, and ChooseFireplacesandStoves.com. He is also an author, an inventor, and a philanthropist among other things.Steve Barbarich was the one who wrote “The Complete Manual on How to Make Money from Your Inventions and Patents”, which is a guide to everything about patents. Hence, if you have any questions about patenting, that book is for you. What’s good about it is that you can find it everywhere online for only about $14. As an inventor, Steve Barbarich has also made his mark. He founded the company IP&R, which stands for Inventors Publishing and Research Company. It is a company founded to help other inventors progress in their fields and bring out their inventions. Steve Barbarich is also the founder of the company AbsolutelyNew, a consumer products company. All these achievements made him what he is today, of course, among a lot other things.Quality Customer Service. Quality customer service is one pf the biggest factors in making customers happy. As many customers exclaim, “quality customer service is what keeps customers coming back”. Therefore, this is a factor not to be neglected by any business owner. Repeat Customers. Repeat customers, as it implies, are customers that keeps on coming back to a certain store. It is no question on why one would want to have a repeat customer. Obviously, a repeat customer is a good sign that your product is great and they like the service you provide.Steve Barbarich on Quality Customer Service. Steve Barbarich values quality customer service much more than any other business owner. For instance, ChooseHotTubsDirect.com is known to have one of the best customer service around. Being around the business for quite some time, Steve knows so much about the business world. From a bad experience from another online retailer, he was able to establish ChooseHotTubsDirect into what it is now. Steve makes sure that the people handling the customer service of his company know exactly what quality customer service is, and that they share the same vision as him. Steve Barbarich on Repeat Customers. Like any other business owner, Steve also ensures that his customers will be repeat customers. How? By offering products of the highest standard with the lowest prices. How does Steve do these? His products come straight from the factory of the manufacturers. Hence, the products are ensured of the highest quality but of the lowest price. Smart eh?Keeping Customers. Steve Barbarich is so keen on keeping his customers. More importantly, keeping repeat customers. Remember, customers are your best advertisers. As many people say, “Treat your customers well, give them good quality goods, and your customers will just keep on coming back”. But as Steve Barbarich says, “a business not only has to offer high quality products, but should also ensure that the customers feel secure about their purchases and certain that they can always get the help they need”.